iMerge
Dialler solutions
A call centre is not just a customer service hub but is also a good revenue generator for any business.
In any organisation, Telemarketing department plays a crucial role in generating business.
Research shows that a Dialler can increase agent talk time by 300%
Our inbound and outbound Dialler solution offers end-to-end in-house or cloud based (GSM & PRI) call and lead management process with customised CRM.
Our solutions will bring intelligence and analytical insights to your calling process, enhance your call centre efficiency and improve the agent productivity.