iMerge

Dialler solutions

A call centre is  not just a customer service hub but is also a good revenue generator for any business.

In any organisation, Telemarketing department plays a crucial role in generating business. 

Research shows that a Dialler can increase agent talk time by 300%

Our inbound and outbound Dialler solution offers end-to-end in-house or cloud based (GSM & PRI) call and lead management process with customised CRM.

Our solutions will bring intelligence and analytical insights to your calling process, enhance your call centre efficiency and improve the agent productivity.